Rental Terms and Conditions
Last Updated: Feb-2024
1.Agreement to Rent:
PT.Innovative Communication Development Indonesia (PT.ICD) agrees to rent the satellite equipment (hereafter designated “Equipment”) to the Customer, and the Customer agrees to rent from PT.ICD, as described for the term of the Effective Dates of Rental, except as otherwise provided herein. The Customer commits to using the rental equipment with PT.ICD services.
2.Term:
The term of this Agreement commences on the Effective Date of accepting the equipment and, except as otherwise provided herein, will continue until the equipment is returned to PT.ICD as noted in the terms of the effective date and return grace period.
3.Payments & Charges:
3.1 Rental Charges:
Customer agrees to pay rental charges and any other applicable fees IN ADVANCE before shipment to the designated shipping address. A security deposit reserve, as noted in Section 4.2, will be required for the return of the equipment in good condition. Daily rental fees beyond the rental period will incur charges.
3.2 Security Deposit/Reserve:
A security deposit may be placed against the Customer’s credit card on or before the Effective Date. This deposit may be retained by PT.ICD and applied against the Customer’s account for rent, damages, or loss of equipment. Repair costs and evaluations may apply, with the remaining deposit credited back within a specified timeframe.
3.3 Required Testing, Evaluation, or Repairs:
Charges may apply for evaluation and repairs if returned equipment appears broken or water-damaged. Repair costs and replacement parts will be charged separately.
3.4 Other Costs:
Customers are responsible for additional equipment costs and shipping charges. Data transmission use, dropped calls, and taxes are also the responsibility of the Customer.
3.5 Data Transmission Use & Dropped Calls:
PT.ICD makes no representation on the success of data transmissions, and all data call attempts are billable. Dropped calls will not be credited. Technical support for data setup beyond standard instructions may incur additional charges.
3.6 Taxes, etc.:
Customers will pay for any taxes or governmental fees related to the shipment, activation, and rental of the Equipment.
4.Equipment Use, Site & Inspection:
4.1 Within 24 Hours:
Customers must test all services within 24 hours of receiving equipment, confirming its working order and understanding proper use before departure.
4.2 Customer Responsibility:
Customers are responsible for obtaining necessary licenses and permits. Only qualified personnel should operate the Equipment, following written instructions provided by PT.ICD . Customers must promptly notify PT.ICD of any changes to the specified Equipment’s site or usage location.
5.Warranty:
PT.ICD warrants the suitability of each equipment item for normal operation and use at the time of delivery. No other representations or warranties, expressed or implied, are provided.
6.Ownership & Security Interest:
PT.ICD remains the owner of the Equipment until conveyed to the Customer. The Customer will protect PT.ICD ownership rights against claims and liens.
7.Insurance & Risk of Loss:
PT.ICD offers insurance against equipment damage. Customers are responsible for equipment malfunctions, failures, damage, or loss, except for manufacturing defects and normal wear and tear.
8.Maintenance:
PT.ICD or its authorized agent will maintain the Equipment in operational condition. Maintenance for malfunctions due to manufacturing defects and normal wear and tear is provided without charge.
9.Limitation of Liability & Indemnity:
PT.ICD is not liable for incidental, indirect, or consequential damages. The Customer agrees to indemnify PT.ICD from claims arising from the use of the Equipment.
10.Default:
PT.ICD has the right to terminate the Agreement if the Customer fails to perform obligations or defaults. Upon termination, the balance of the Gross Rental Amount is due, and PT.ICD may take possession of and remove the Equipment.
11.Assignment:
This Agreement and its rights and obligations may not be reassigned by the Customer without PT.ICD written consent.
12.Notices:
All notices under this Agreement will be in writing and effective when delivered personally, sent by confirmed fax, mail, or certified courier to the addresses specified.
13.General:
Various provisions cover early returns, export regulations, excusable delays, previous agreements, severability, controlling law, headings, counterparts, and further assurances.
14.Customer Acknowledgment:
Customers agree to additional charges after the rental period for airtime, extra rental days, damages, or loss of equipment. Changes or additional service selections incur a processing fee. No refunds or credits for early returns. Cancellations before shipment incur a fee. Cancellations after shipment are nonrefundable, including airtime, bundles, and accessories. International customers must submit required documents and a deposit. Finalized rental bills and airtime summaries are provided within 90 days from the return of the rental.